Senior Product Designer (UX/UI)
The Role
This isn’t a role where you’ll be handed a finished specification and asked to make it look nice.
We want someone who can understand the problem we’re trying to solve, challenge how things currently work and design a much better experience.
You’ll work directly with the CEO, CTO and development team to design both sides of our platform:
The customer experience — where business owners can apply for finance, connect their accounts, upload information, understand their financial position, receive matched funding offers and manage their finance.
The internal experience — where our brokers and operations team manage thousands of enquiries, applications, lender interactions and customer conversations as efficiently as possible.
There is a lot to build, and you’ll have significant freedom to shape how it works.
What You’ll Be Designing
The platform will ultimately cover the full business finance journey, including:
- Customer onboarding and finance applications
- Open Banking and account connectivity
- Financial and banking data visualisation
- Credit and eligibility information
- Intelligent lender and product matching
- Funding offers and comparison
- Document collection and management
- Customer dashboards and portals
- Broker and operations CRM workflows
- AI-assisted customer communication
- AI-powered underwriting and application processing
- Automated lender submissions
- Reporting and management dashboards
- Mobile enabled
The challenge is taking something that traditionally looks and works much the same across CRM platforms, and making it simpler, more intuitive and genuinely enjoyable to use.
Skills/Requirements
We’re looking for someone who is equally comfortable thinking about how a product should work as they are designing how it should look.
You’ll probably have:
- Strong experience designing digital products, SaaS platforms or fintech products
- An exceptional portfolio demonstrating both UX thinking and high-quality UI
- Experience designing complex workflows and simplifying them for users
- Experience creating and maintaining design systems in Figma
- Strong understanding of responsive and mobile-first design
- Experience working directly with developers
- The ability to wireframe and prototype ideas quickly
- Strong commercial awareness and understanding that good design ultimately needs to improve conversion, engagement and efficiency
- Confidence challenging existing thinking rather than simply taking instructions
Fintech experience would be useful, particularly within lending, banking, payments or financial marketplaces, but it isn’t essential.
We care much more about the quality of your work and how you think.