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Relationship Executive – Manchester

Relationship Management
Manchester – North West

The Role
 
The primary responsibilities of the successful candidate are to:
 
  • Liaise with clients to ensure that an excellent relationship is established and maintained with clients and their staff
  • Highlight any risk or service issues to the relationship management team
  • Effective ledger management, to include client assignments, funding limits, disapprovals, and concentrations in line with Credit Policy Signing Authorities
  • Support Relationship Management Team by identifying and preparing funding or payment proposals to Relationship Management Team in line with credit policy signing authorities
  • Pro-actively conduct customer verification and credit control in line with company procedures and as directed by client management
  • Liaise with clients to ensure documentation is received, reviewed, and actioned within a timely manner
  • Manage and maintain accurate records of client administration activity for future review or follow up
  • Assist and support Management Team and New Business with the introduction of new clients
 
Skills
 
  • Ability to prioritise a demanding workload
  • 2+ years’ experience in Invoice Finance or similar industry
  • Excellent written and verbal communication
 
We offer a fantastic benefits package which includes:
 
  • Ongoing training and development programmes
  • 4.5% contribution to a pension scheme
  • 24 days annual leave per annum, increasing to 26 days after 2 years’ service
  • Holiday exchange scheme – the ability to buy or sell holidays from the overall entitlement
  • Group bonus scheme – the potential to earn £1,000 each year dependent on the performance of the business
  • Annual salary reviews, dependent on business and employee performance
  • Life assurance and income protection from day 1 of employment
  • Optional private medical insurance
  • Automatically opted into Westfield Health – examples of annual benefits to claim from include £180 for optical, £400 for therapy treatments, £200 for dentist appointments (this renews every September)
  • Automatically opted into Westfield Rewards – offers change all the time but current examples include 23% off virgin experience days, 10% off at H&M, 10% off Adidas, 9% off hotels.com
  • Cycle to work scheme